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Contact Us
Contact Shopping Elegia
We are here to answer your questions about Shopping Elegia, how the platform works and the opportunities available to independent retailers.
Whether you are a customer looking for information or a retailer interested in joining our digital shopping mall, use the contact form to send us your message.
For Customers
Need help using Shopping Elegia, finding a store or understanding how the platform works?
We can assist with general questions about the shopping platform, navigation, customer accounts and access to available features.
Orders, deliveries, returns and warranties: each store is responsible for the products it sells and for providing customer support. For these matters, we recommend contacting the retailer responsible for your purchase directly.
For Retailers
Do you own a brand or operate a retail business and want to learn how to join Shopping Elegia?
We can answer your questions about membership, store management tools, payment and invoicing integrations, shipping arrangements and additional professional services.
Shopping Elegia brings independent stores together in a shared digital marketplace, allowing each retailer to maintain their brand identity and responsibility for their own business.
Support for Participating Stores
If you are already part of Shopping Elegia, you can contact us regarding platform access, configuration, technical difficulties or the use of available management tools.
Matters relating to commercial management, products and sales operations remain the responsibility of each individual store.
Partnerships and Business Enquiries
We also welcome collaboration proposals, business partnerships and suggestions that may contribute to the continued development of Shopping Elegia.
Send Us Your Message
Please use the contact form below and describe your enquiry as clearly as possible.
We will review your request and respond using the contact details provided, according to the nature of your enquiry.
Shopping Elegia — A shared digital marketplace where every store maintains its own identity.